Open Door was started in 2009 by Mark Weaver, but the concepts were started years earlier. Mark’s “Professional DNA” came from Philip Crosby Associates (PCA) – the largest consulting company in quality improvement ever. That’s where he learned to think differently from conventional HR. Then a 20-something HR Manager, Mark was the 125th employee, and was with Philip Crosby Associates as it grew to about 300 employees and expanded domestically and internationally.
Phil Crosby, renowned Quality Guru and Best-Selling Author, taught Quality Improvement through employee engagement and culture change – before employee engagement and culture change were popular in the HR space. It worked for innumerable companies around the world. It also worked for Mark, who saw the same strategies improving morale and employee satisfaction. Mark jokes that he didn’t learn HR from an HR person; he learned it from a Quality Guru. As PCA grew, Mark found himself consulting with PCA clients on everything from appraising the performance of difficult employees to incentive compensation, and getting certified in Crosby’s methods of Quality Improvement.
After PCA was bought out in a hostile takeover, Mark moved to Colorado in 1990 serving as the HR Director at the National Center for Atmospheric Research, and later as the Director of HR, Education, and Research at Poudre Valley Health System. Mark has been working with clients throughout the region since 2000, at that time serving as the COO for an outsourced HR Consulting and Services Company called The Employer Source.
Add all that up, and Mark has a unique background that includes HR, quality, and operations. He doesn’t approach people issues from the perspective of conventional wisdom in HR. It’s hard to when you’ve had full P&L responsibility for a company. It’s also hard to when you’ve worked for a Quality Guru and you drank the cool aid. And so he challenges clients to think differently.
Throughout his career, Mark has created programs that have won state and national awards, been featured in local and national press including, Inc., Entrepreneur, Training, and CBS This Morning. He has spoken at state and national conferences and testified before state and federal Congressional committees. Mark’s work was featured in the November 2012 edition of HR Magazine in their cover article on “Business Transformations.
Mark has chaired several business and community boards in Colorado. He has been recognized in business publications for his role in Boards and Organizations and in Professional Services. Now he consults with Boards and organizations on people issues related to the Board, the CEO, performance improvement, governance, strategic planning, and everything “people.” Clients have been a mix of businesses and Not-For-Profit organizations ranging in size from startups to thousands.